About us.
  At The Home Scales.com, we are entirely focused on Reliable, Stylish and Functional Digital Electronic Scales for your Home. We want you to find the Scale that will do what you want, how you want it and have that Scale fit right in to your Home environment. At The Home Scales.com, we feature Quality products by Escali®, Gram Precision® and HoMedics®. Excellent Products like Escali's... "Cibo" and "Primo" which received The Cooking Club of America's Seal of Approval in 2005 & 2006 respectively. The products we present offer a variety of functional performances. The Special Features offered with each one of these products, allows you to choose which scale better suits your home weighing needs.The Home Scales.com is owned and operated by Lenstone Enterprises.
Security Policy:
This is a Secure Website!  At The Home Scales.com,..Privacy is Our Policy! That is why PAYPAL is Our source of payment. We believe that Nobody except YOU needs to know your vital information. Paypal is the Safest and most Reliable way to pay for anything on-line. We do not retain, distribute or keep  any of your information. If you choose to enter our prize drawing, only your Name and Email are used for notification purposes.
Shipping :
Each Product that you purchase at The Home Scales.com comes in its own package. Even if you purchase more than one product, each Scale is treated like an individual. When it comes to Glass and or Components, the product takes a much safer ride during shipping to your desired destination. If you purchase a product as a gift, be sure to fill out the Product's destination address, to the location you wish to send it to.  All of Our products are shipped via UPS.    
Gram Precision Scales Shipped Free to U.S. only.
Escali Digital Scales Shipped Free to U.S. only.
Bathroom Scales Shipped Free to U.S. only.
Most Scales anywhere have a shipping charge. Not at..The Home Scales.com! Believe it or not,  We Pay your shipping for you!   That' Right!...FREE Shipping!!
Warranty :
Our Products are backed by a manufacturer limited warranty. In the Product's listings under Special Features and Specifications, you will see Warranty: This will tell you the Manufacturer and the number of years for their limited  Warranty. Limited means the warranty covers defects in material and workmanship under normal use of the product. You are responsible for the failure of the product which results from misapplication, alteration or abuse of the product. The warranty does not cover damage to the product due to inadequate maintenance, normal wear and tear or unauthorized modification. We list all of the product's weight capacities specified by the manufacturer for you, so you can choose the correct scale for your weighing needs. At The HomeScales.com, you will find the scales Capacity: under Special Features: and Specifications: written in bold black lettering. Be Sure To Choose Your Scale's Correct Accuracy And Capacity For Your Weighing Needs. All Warranty Issues Are Between Consumers and Manufacturers. If your scale IS defective and still under Warranty the Manufacturer will determine that the Scale is defective and will replace it. Before determining that in fact your scale is defective, try troubleshooting with the instruction manual sent along with your scale.
 
Batteries :
Almost every Product we carry at The Home Scales.com comes with its own batteries or AC adapter, so that the particular product you purchased will operate when you receive it. Can you imagine getting a brand new Digital Scale, only having to run to the nearest store to buy batteries to make it function? Most of the scales that we offer come with an Auto-off  feature to help ensure battery long life.
Printing :
Print out your new Products information and image from our website. It never hurts to have a copy that you can file and have for refrences. Some of this information may come in handy like Specifications, Features etc.. Besides, you can show your friends what you purchased or even pass it along if they want one too! If for some reason you can't Print one, and really want one, just Email us at  Info@The Home Scales.com, and we'll send one to you or a friend by fax, email or standard mail!
Prize Drawing :
When you shop at The Home Scales.Com, we  appreciate your business and offer a prize chance for a new scale every 2 months. The prize is a random third party drawing so all odds are equal. Be sure to fill out the entry form on our home page, to enter a chance, and so we can contact you if you've won! Its that simple!
Return Policy :
Please be sure to choose your Correct scale, with the correct weight capacity and weighing measurements etc. for your needs.  The Home Scales.com Does Not cover Warranties or a Manufacturing Defect in your product. Warranty issues are settled between Consumers and respective Manufacturers.
To Return your scale:Please contact us at  info@thehomescales.com for correct return shipping address. The Item must be recieved in Original Packaging within 30 days of purchase. Consumer is responsible for shipping. All items included with original purchase, batteries, adaptors etc. must also be returned with the scale, and you will be refunded your money to your respective credit card account.
To Return a defective scale: If within one week you believe your scale is defective, you will be returning your scale to the manufacturer to be checked out. The Manufacturer will send you a UPS "Call Tag", at no charge to you, simply drop it off at the nearest UPS depot. They will determine if in fact the scale is defective and send you a new one if it is, or if it is determined your scale is not defective, they will send your original one back to you.   see Warranty
Escali Products are backed by a 5 year Gaurantee, They are confident you will love your new scale.
Other Questions about returning a scale, please contact us, using our "Contact Us" page.
For more support you may visit the appropriate websites and click on Support, FAQ's, Warranty.
Escali Products:www.escali.com     click on Gaurantee tab, follow instructions.
Gram Precision:www.gramprecision.com   click on FAQ's tab
Pocket Scales:www.vectorscales.com click on Support or Warranty tab, follow instructions.
Compact Bath Scale